"I was going to buy these organizers from a catalogue, but then they put you on their mailing lists and you never get off of them. I hate junk mail, don't you? (silence for a couple of moments and then she looks around behind her.) I hope they're not following me!"
female customer, about 40 years old
"The flag is hanging down on one side. I spoke to someone yesterday about it. You need to get that flag fixed!! It's hanging down!"
male customer, very upset about the askew American flag, about 50 years old
" You really shouldn't do that stuff right here here in the open."
male customer, noticing the white grout powder on my countertop, aged about 40 years
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