Scenario: Welfare Worker (me) at desk answering phone and talking to Clients
WW: "Government Land, this is Welfare Worker!"
Client: "Hi, this is WhinyMom. How come my cash isn't what it was last time?"
WW: "Well, rules change over time, as do budgeting methods blah blah just because."
Client: "Yeah, but how come it's not what it was last time?"
WW: "Income was used in your case, and that amount is averaged over blabble blabble and so you got eleventyten dollars."
Client: "But how come it isn't how much it was last time?"
WW: "You.have.income. You.have.a.job. The whole point of welfare is to get.a.job. so your cash aid goes down, and then you are what we call being self-sufficient. You've done what you're supposed to do!"
*click* WhinyMom hung up on me.